Get Rid of Fake Microsoft Helpline 866-538-2493 – Fake Alert Pop-up Removal

He is not the only victim:

“I am running Internet Explorer 11 on Windows 7 Home Premium on my laptop. I was on a website this afternoon (March 16, 2016) when I received pop-up with a voice command stating that malicious spyware had been placed on my computer and urged me to call Microsoft at 866-538-2493 to receive instructions on how to remove the spyware. Is this a legitimate Microsoft phone number? If not, how might have detect and remove the spyware?”

These days, some computer users stated that they keep getting pop-up with a suspicious alerts and a Microsoft helpline 866-538-2493. It this a legitimate Microsoft phone number? Keep reading and you will know the answer and learn to get rid of such annoying pop-up.

More About 866-538-2493 Pop-up

866-538-2493 is actually a bogus helpline which is designed to trick inexperience users into purchasing expensive spam tech support services and products via popping up fake alert/warning. And the unstoppable pop-up is mainly caused by an adware that has installed on your computer without your knowledge.

Usually, computer might be infected via some hacked/corrupted websites, malicious links, spam email attachments and free downloads, etc. Once infected, it may change your browser settings without notification. After that, you will keep receiving pop-up with a voice command stating that malicious spyware had been placed on your computer and urged you to call Microsoft at 866-538-2493 to receive instructions on how to remove the spyware. However, the message is a lie. It aims to trick you to call the bogus helpline 866-538-2493 so as to promote their paid tech support services or products that you don’t need at all. Besides, it also attempt to record your confidential data such as credit card number, passwords or any other identifiable data for bad purposes. Therefore, please never call the fake Microsoft helpline 866-538-2493. And you should remove this pop-up alert scam as soon as possible.

How to Remove 866-538-2493 pop-up Step by Step?

Solution A: Manual Removal Steps
Solution B: Automatic Removal Steps

Alt=Download Button

Solution A: Manual Removal Steps

Step 1: Stop background processes related to 866-538-2493 pop-up from Task Manager.

1) Press Ctrl+Alt+Del/Ctrl+Shift+Esc keys at the same time to quickly open Task Manager.

2) In the pop-up System Task Manager, click on Processes tab then select the unwanted processes running in the background, click on End Process button to disable them instantly.


Step 2: Remove 866-538-2493 pop-up from browsers.

Internet Explorer

1. Internet Explorer > Gear icon (in top right corner) > Internet Options > tab Advanced > Delete personal settings > Reset > Restart


2. Internet Explorer > top menu—Tools > Manage add-ons > > select and Remove > OK


Mozilla Firefox

1. Mozilla > tap Alt+H > Troubleshooting information > Reset Firefox > Reset Firefox > Finish


2. Mozilla > top menu—Tools / press Ctrl+Shift+A > Add-ons > Extensions > select and Remove > X of Add-ons Manager tab > close


Google Chrome

1. Google Chrome > Menu > Settings > Advanced Settings > Reset


2. Google Chrome > Wrench or Three-bars icon (on top-right portion of the browser)> Tools > Extensions > remove the unwanted entry by clicking on the trashcan > restart


Step 3: Delete registry entries from the Registry Editor

Go to the Start menu, type “redegit” into the search box and click on “regedit.exe” from the result list.


In the Registry Editor, search for and remove all related registry entries of 866-538-2493 pop-up.


Solution B: Automatic Removal Steps

Scan your PC and remove threats with SpyHunter

What can SpyHunter do for you?

  1. Give your PC intuitive real-time protection.
  2. Detect, remove and block spyware, rootkits, adware, keyloggers, cookies, trojans, worms and other types of malware.
  3. Spyware HelpDesk generates free custom malware fixes specific to your PC.
  4. Allow you to restore backed up objects.

Step A. Download SpyHunter Antispyware.

1) Click here or the icon below to download SpyHunter automatically.


2) Double Click SpyHunter-Installer.exe to install the program step by step.


3) After the installing, click the button Scan Computer Now! to scan your computer.



4) After the scanning, click the button Fix Threats to delete and clean up all the malicious programs.


Optimize your PC with RegCure Pro

RegCure Pro is a powerful optimizer that can help you boost PC’s speed and performance, and clean up your privacy item which may contain confidential information. The steps of how to download and use RegCure Pro are listed as below:

Step 1. Click the button to download RegCure Pro.


Step 2. Click the button Yes to install the program.

download RegCure

Step 3. After the installing, click the button Click to Start Scan to allow the program to scan your computer.

start scan

Step 4. After the scanning, click the button Fix All.

fix all

Strongly Recommended:

866-538-2493 pop-up is a nasty scam that should never be kept in any computer. Therefore, it is highly suggested that you should download and use a powerful remover and a optimizer to get rid of it from your computer permanently.

Download SpyHunter to Remove Malicious Threats.

Download RegCure Pro to Boost PC’s Speed and Performance.

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